This morning I woke up to this email:
I honestly don’t know how you do that, but you somehow manage to make every update worse than the previous one. And with the latest update you have reached the rock bottom. It just doesn’t work.
Sigh. There goes my hope for a good mood for the morning.
Today, some astute person wrote this on a HN comment:
“Having some huge number of people expecting things to always Just Work, and never have security problems, and never be confusing, and always get better but also never change in any way that might affect the way they use it, is a definite source of stress that I don’t think people working in large companies will ever experience.”
He is describing
“something that is big enough to be well-known, heavily used by a large enough number of users that it brings a lot of stress, but is not big enough to support a team to make it all go smoothly.”