Thanks man!!
HARO - agreed! I’ve gotten to the point where I’m just archiving them and referring to them later on as a source for ideas. Also when I take the time to pitch someone on an idea I just go ahead and write up a whole post so that if they don’t reply to me, I didn’t waste my time.
PR is hard - that’s a good point. I should probably find a way to address that more directly.
NPS - I’m sure there’s some room for skepticism there. Then again, I have a hard time believing that it wouldn’t be a good thing to pay attention to and try to optimize, particularly if you don’t already have a KPI or set of KPIs really well dialed in that you’re focusing on.