Hi all, some of you may remember me as the former owner of Saber Feedback. I’ve been living the 9-5 life for a couple of years now, but the old side project itch has returned 
I realise this community is not long for this world, but I’d really appreciate feedback from you all on my very early stage project. (It’s just a demo video and some basic questions at the moment)
Thanks
Matt
Interesting idea. I gave you some feedback from my Enterprize point of view. Might not be the target customer but the problem exists in large dev shops too. Documentation is always a poor child and the biggest hurdle is that the people writing the documentation are always asking for screen shots…and no one in the team has time to do those screen shot for them… and often times, they don’t have full access to a customer version of the app (we do custom dev too…large enterprises…) Nice also that you can get a movie out of it simply… That is way cool… It should not interfere with our app though, so it is a browser extension? That would be the best…
I sure would have our doc team look at it. Not sure about the monthly model though. Much easier to get a licence price for it… even if it is for one year maintenance… 300$ per seat is a no brainer… even more is possible I think … I would actually try it at 799$ a seat with enterprise and see what you get…
Naturally, self hosting is a must for usecases like the one I am talking about. Even if I was documenting one of my own apps, I would want to self host… Splits my brain to have my doc hosted on another host…
Hope this helps.
Thanks @Serge, it’s awesome to get an enterprise perspective. That’s a great point about the people writing the docs not being those creating the screenshots. That’s exactly how it was when I worked at FreeAgent (a 250+ person company).
I’m primarily aiming at small/1 person web apps, simply because that’s something I know about from running Saber. I found it hard to keep on top of docs, with screenshots and videos taking a lot of time. Of course in those companies it is mostly likely the same person writing the docs and taking screenshots.
That said if this tool could be useful to large companies that would also be great 
The demo I’ve built is doesn’t interfere with the customer site at all, and doesn’t require a browser plugin. Instead it loads the site being documented in an iframe. Of course that could be a problem depending on the customer’s Content-Security-Policy, I’m hoping for the majority of users it will be fine as they’ll be able to run the docs app on their own subdomain. Worst case scenario they’ll have to modify their frame-src directive to include that domain.
When you say yearly licence do you mean for an entirely self-hosted on site version (ie: both the docs and the tool to create them are self-hosted)? As that’s a road I definitely do not want to go down. The back end service is required even if you’re exporting doc’s HTML for self hosting, as the screenshots and videos are initially saved locally as blobs, those blobs need to be uploaded to a server for the rest of the world to see.
Thanks again for filling in the form, and Open Source Drums looks really cool, I’ll definitely be following that
Looks like an interesting idea. I really like how easy the screen shots/videos are. I think the biggest issue I see would be SEO benefit. The self hosting would get around that but then it’s most setup and moving parts.