I think it's time for an update.
Gumroad is one of the easiest sites to use. A six month baby who can't change his own nappy could sell a product from Gumroad. That's how easy it is. So when I was looking for an alternative, I wanted something as easy to use.
Before we go on, a rant. The exact opposite of Gumroad is FastSpring. It's like the CEO of FastSpring said:
Let's make the website as hard to use as possible, and let's get a programmer from the 90s using COBOL to program it. We'll show these customers!
FastSpring have a long and complicated checkout form you can't change. I wanted to remove the phone number from it, just so that my buyers don't have to give unnecessary details. But there is no way to do so. I emailed customer services, but they said I couldnt change the form "To prevent fraud". They would remove it if I sold a few things, which leads me to believe they think I'm the fraud.
I then asked them why I couldnt see Paypal in the options. Because my account was in trial mode, they said. I'd have to raise a ticket. I did so, but was then told I'd have to create a product, fill out a form describing what it was, have it approved, then they would approve my account and move it out of trial. And this was after I had to give my limited company's address, my accountant's address and wait four days to have my account created in the first place. At this point, I was like, Are you fu%^&g with me?
And FastSpring have the highest charges in all the companies I have seen. Bad service with high charges. A winning combination!
End of Rant
That left PayHip and Paddle. PayHip is one of the easiest websites to use, almost as easy as Gumroad. I found it great to use.
That said, I decided to go with Paddle for now. They accept both cards and Paypal, have options like setting discounts, coupons (I think, I haven't used it yet), and they also offer recurring charges.
On the downside, they aren't as easy to use as Gumroad or PayHip, their help doc is pretty thin, and their webapp is still pretty basic.
But I still chose them because I like the overall package. Even sold a few items this morning. We'll see how it goes long term with them.