A couple years ago I built a website to help a friend who organises vintage car rallies (regularity rallies) with the registrations. Until then, all the registrations where made using a PDF file, printing it, scanning, sending the PDF by email, etc. I was tired of this “procedure”, so I built an online app to make online registrations, entry lists, etc. This app has been growing, other organizers used it, and at the beginnings of this year the first organizer asked me if I can add credit card payments and that I charge something to him for the service. I’ve added Stripe integration and some other needed features, and now I’m stuck with the pricing: not how much to charge, my problem is HOW?
I mean: in the beginning I was thinking with something like “300€ for each rally”, but a friend of mine, who offers another kind of service to vintage rallies, said me that organizers are more “happy” paying a quantity for each car. So then I moved to “something like 5-6€ per car, and when the payment is with Stripe, the organizer must pay the Stripe fee”. But, I’m unsure… There are organizators who charge 120€ per entry, others who charge 240€, so why not just charge a percentatge (for example, 5% of the registration price), and I assume the Stripe fee? This way, the organizer who carges 120€ knows that every registration will cost him 6€, and the organizator who charges 240€, will know that every registration will cost him 12€, and the payment method that the racer used doesn’t affect him. On the other hand, I think that I offer exactly the same service to both organizators, the one who charges 120€ and the one who charges 240€, so why the latest must pay more?
So, whats your opinion? Should I charge a fixed price per registration (and the organizator pay the Stripe fee), or better take a percentage of the registration price, and assume the Stripe fee?
P.S.: As you can see, this is not a SaaS, it’s just a 2-3 month service.