Where to find outsourced 24/7 technical help & support?

Hey guys,

Basically I want to build a service like http://getmagicnow.com/.

I need real-time humans to chat with a client, help them with whatever they need.

In my case it’s pretty limited to my own software. Basically I want a team of support overseas who can chat with client and use my software to help the customer. The customer doesn’t see my software ever, they just receive the results.

What do you think, and can you think of specific websites that I can outsource this too? I’m thinking Philippines because they speak English.

I asked taskus.com and it costs $18,000. I don’t have a budget that big, my budget is probably 10 times less than that at the moment.

Please help!