A little story for Sunday reading:
Someone recently used the 30-day trial period of my software. At the end of the trial period, he asked for another 3 month trial. We often give a second 30-day trial, but 3 months…please! I can’t pay the rent if I don’t charge for my software, so I politely decline his request.
The non-customer answers, “then I’ll have to report your bugs to online forums” and starts putting a nasty comment on each of our YouTube videos.
File under “things-you-don’t-realise-you’ll-have-to-deal-with-when-starting-a-software-company”
My next product is aimed at business customers. Do those of you targeting business customers also have to deal with similar nonsense?