After speaking to a couple of fellow saas entrepreneurs, turns out there’s been this trend lately: spammers use scripts/bots/fake-IPs to register hundreds of fake trial accounts using fake emails and then abuse the apps, especially the ones that have some sort of email-sending capabilities. Anyone experienced anything like that?
Happened to us for the second time over the last 10 months and we’re still under attack. @ian did you notice anything like that after saasifying helpspot?
I actually blogged about our experience along with a list of things you should check: https://www.jitbit.com/alexblog/250-saas-startups---beware-of-spammers/
This REALLY concerns me.