Any of you guys use monthly billing for desktop software? I was doing some data analysis and I just discovered that there is a large company still using my software from 2011. That is, the software was built in 2011 and they have never desired an upgrade.
I guess I should be happy, but it looks like I have left money on the table, at least with this particular customer. The analysis is manual and at a glance, there are other customers like this.
Reasons to switch to pay-as-you-go billing:
- People can use your application for years. You should get paid for that.
- Low up-front investment for customers
Reasons to remain on a fixed price scheme:
- I don’t like money
This is a little tongue-in-cheek, but perhaps you can give me some of your own experiences.