Yeah I actually wrote a big post on the whole thing:
Towards the bottom is a spreadsheet where I’m comparing all the other service providers as I’m looking for an alternative.
Seems they could have achieved the same result without f***ing over existing customers by simply removing mandrill’s free plan, and requiring Mandrill accounts to be tied to any Mailchimp account, free or paid.
150% agree. They keep saying “the decision was well considered” and stuff like that without actually replying to peoples’ critiques or explaining why they are doing what they’re doing despite the obvious fact that it’s ridiculous, which is driving me insane.
I did finally get a reply from Ben Chestnut on a blog post comment - who interestingly enough has an account on this forum although I doubt he uses it much - but he still really hasn’t addressed any of the issues.
Also someone named Tony reached out from Mailchimp to me personally but hasn’t really addressed any of the issues either. I think the corporate-speak is the most frustrating thing in all of this - who ever expected that from Mailchimp!?
Postmark - my understanding is that you can’t use them for marketing email. @pjc your emails might be considered marketing no?
Mailgun - they seem solid and I’m playing with them as an option but their deliverability on https://www.inboxtrail.com/compare isn’t amazing right now.
That’s only one data point but still it’s not exactly encouraging when you basically don’t want to have to worry or wonder about deliverability ever.
they basically want out of the transactional email delivery business as Amazon etc have made it a commodity
Well the funny thing is they’re the ones that made it a commodity!. They introduced their insanely cheap free plan which many competitors were forced to match. Sendgrid for example didn’t use to have a free plan and then they mysteriously showed up with 12k free emails soon after Mandrill did it.
It is true that SES’s pricing is cheaper though. I was thinking of going with them but I sometimes run into edge cases with my customers so it’s important for me to be able to get support when I need it - which is why I’m probably not going to go with them personally.
Leaning towards Sendgrid right now but haven’t fully made up my mind yet.