Discuss Home · Bootstrapped Podcast · Scribbleton Personal Wiki · HelpSpot Customer Service Software · Thermostat NPS

I'm sharing a Knowledge Base template you can start from for your SaaS


Hi there,

Recently, I’ve been a bit busy building a Knowledge Base for my bootstrapped SaaS app, using Git, Jekyll, Liquid, Ruby.

Inspired by KissMetrics who did the same at some point (but their setup was a bit too rich for me), I’m sharing the full code I’m using as an open-source repository, from which you can start from.

I also made a fairly detailed write-up of everything I learned in the process (including details such as how to generate screenshots or animated gifs), you can find it here:


A great thing about this is that I can now collaborate with people who are less technical, on a dedicated git repo, without having to open the main git repo of my app source code.

Hope this will be useful to some of you.

– Thibaut