My customers love my product – they rave about it to me. But we can’t them to say anything at all online. The problem is it’s not an exciting niche. Think disk defragmenting or something similar.
We’ve tried enticing them with gifts, pizza delivery, asking them to tweet, even free support and maintenance for a year (which could be worth $1000). Part of the problem is they feel they need to check with legal (and many probably need to), and legal always shoots that sort of stuff down. Part of the problem is they don’t care if they save their company money - doesn’t help them.
Does anyone have any suggestions on nudging adoring customers to actually say something about us?