I sell through PayPal, and in the past couple of years I’ve had 5 fraudulent sales (ie. the owner of the PayPal account disputed the sale by saying they didn’t authorise it).
The other day I saw PayPal’s Business app in Apple’s App Store, where it lets you invoice users for their purchase. After playing with it for a bit, it seems to me like it has the potential to reduce fraud, as you collect payment before the user gets their license for your product? So in the case of those 5 users, they would dispute the invoice without parting with their money first? And thus stop me sending a license key for no reason?
Am I right in thinking like this? That is: it’s better to go from taking their money and fixing the problem later, to fixing the problem first before taking any money.