Has anyone got a recommendation for customer support software?
I’m planning on hiring someone part time to take on support this year, so moving support out of my inboxes (I’ve got multiple apps on their own domains). So far I’ve looked at jitbit and helpscout. Helpscout is the better for me so far. But the mobile app is rubbish and I expect to be handling things from my phone a fair bit.
So… Anyone got any suggestions? I’m looking for something pretty fully featured (live chat, knowledge base, automations, etc).