Can I ask for some help with how to deal with a really awkward customer, please?
I have spent 15 months writing a bespoke application for this small business. They have made change after change after change and I have bent over backwards to accommodate them. As for money … this bit kills me …. I have made pennies … I am too embarrassed to give you the figure.
Due to all of the changes, I called a meeting with them and explained I could not continue with the project as I needed to make more money. Now they are being really awkward … this is wrong, that doesn’t work, I want this in place before you go … I am sure you know what I mean.
How do I deal with this business? I wanted a customer that I could use to point people to and say ‘go see what I did for them’. Now I just need them out of my life. I am not trying to be dramatic, but this is making me ill now, I really don’t sleep too well any more.