We use CampaignMonitor.com
I’m planning to switching to MailChimp or GetResponse
- Analytics for SIGNUPS. (I want gAnalytics on how they found us. CM doesn’t do that
- Polling my readers and storing that info about them. (“How old are you?” IF $AGE>65 EMAIL them $RETIREMENTinfoMsg) Get Response does this, only one other service I’ve found does this. Mailchimp does not. (It has very limited ability to respond based on LINK clicked in email, but that’s really cumbersome to use and hard to maintain.
- Better IF…THEN conditional branching based on reader polls, actions, etc.
I’ve had some concern with Get Reponse
Thier website is a bit slow and seems a tad bit buggy (or just some very poor UX stuff like: you add a user and try to find them but you can’t unless you view ALL the users first, as if they don’t update the Search until you view all users. Not a bug, but a poor feature.
General weirdness/buggy stuff like could not add an additonal “from” address. (Support added it for me.)
And I’ve read some reviews saying they have poor deliverability. Anonymous, so could a competitor trying to hurt them.
But I’ve also had very mixed results with the online Chat help. About half of the 8 or so I’ve chatted with were grossly misinformed about their service.
Changing ESPs is a bit time investment to don’t want to change and then have a huge problem.