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Episode 18: "Special Guest: Chase Clemons"


#1

http://bootstrapped.fm/bootstrapped-episode-18-special-guest-chase-clemons-on-bootstrapped-support/

Ian and Andrey sit down with special guest Chase Clemons of SupportOps and 37signals, to discuss customer service for bootstrappers.


#2

I’ve started listening to this episode but not finished yet… however, can we start a tip jar to buy @andrey a new mic setup? You sound like you’re on the toilet in this one! :smiley:


#3

It was a brand new mic! I was just too far away from it.


#4

Yeah this was our worst audio, he was 20ft from mic, I was traveling and on a bogus headset :frowning: next week it’ll be perfect.


#5

hah! Never mind, the content was worth pressing through for. Loved the feedback about avoiding certain types of support channels. Great when other people experiment with these alternatives and can bring a reality check.