To those of you who do consulting work or freelance to bootstrap your products:
How do you involve your clients in the development process? Back and forth through email? Some project management tool?
I ask because we’ve added a feature to Notedock (one of the things I’m working on), where you can easily create a sort of “client portal”.
We already keep client notes, files, issues, etc. in there for each project (we also do software consulting), so we added in a way for the client to log in and see everything that pertains to them. This way they can add in their own comments, upload error screenshots and what not.
I’m posing this question, not to convince you to adopt Notedock, but to get a sense of how others do things. My guess would be that most people use email since it’s easiest. This certainly works for us, just wanted to get some opinions to see if this is a worthwhile feature, to well…“feature”.